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Oulds v. Attorney General of Ontario, et al.

Executive Summary: Key Legal and Evidentiary Issues

  • The Human Rights Tribunal of Ontario dismissed the applicant’s claim for lack of jurisdiction, finding her belief system did not meet the legal threshold of “creed” under the Code.

  • The applicant alleged discrimination and reprisal following her termination for refusing to comply with a mandatory COVID-19 vaccination policy.

  • The Tribunal concluded that a singular belief against vaccination, however sincerely held, did not constitute an overarching belief system warranting Code protection.

  • On judicial review, the Divisional Court found the Tribunal’s decision reasonable and supported by evidence and human rights jurisprudence.

  • The court held that procedural fairness was observed, including the use of written submissions and the denial of bias allegations against the adjudicator.

  • The application for judicial review was dismissed, and the applicant was ordered to pay costs to the employer and union respondents.

 


 

Background and vaccination-related employment dispute

Rhonda Oulds, a personal support worker at Bluewater Health, was placed on unpaid leave and ultimately terminated after she failed to comply with a mandatory COVID-19 vaccination policy introduced under a public health directive. Oulds sought an exemption on the basis of "creed", asserting that her deeply held spiritual beliefs and conscience, guided by prayer and her connection to a creator, prohibited her from receiving the vaccine. She maintained that her stance was rooted in a belief system deserving protection under the Ontario Human Rights Code.

After her termination, and unsuccessful internal grievance through her union, Oulds brought an application to the Human Rights Tribunal of Ontario (HRTO) alleging discrimination based on creed, association with persons identified by protected grounds, and reprisal. She also claimed the conduct violated her rights in the areas of employment, services, and contractual relationships.

Tribunal’s dismissal and legal findings on creed

The HRTO issued a Notice of Intent to Dismiss, stating that her belief did not appear to constitute a creed within the meaning of the Code. The Tribunal explained that not all beliefs or expressions of conscience qualify as creed and invited submissions. Oulds, assisted by legal counsel, submitted written arguments identifying her spiritual framework, including her belief in divine guidance, informed consent, and conscience.

Despite acknowledging that her beliefs were sincere and important to her identity, the Tribunal ultimately dismissed the application. It held that her beliefs lacked the systemic, structured, and overarching characteristics required to be classified as a creed. The decision followed established policy from the Ontario Human Rights Commission and prior jurisprudence, including Syndicat Northcrest v. Amselem and Zammit v. Georgian Radiology, which emphasize the need for a comprehensive belief system rather than opposition to a single practice.

Reconsideration request and judicial review

Oulds filed a request for reconsideration, which was denied by the same adjudicator. She then brought an application for judicial review before the Divisional Court, challenging both the dismissal and the reconsideration decision. She argued the Tribunal erred in interpreting creed too narrowly, failed to provide procedural fairness, and exhibited bias by having the same adjudicator decide both matters.

The court rejected all grounds. It held that the Tribunal’s determination of creed fell squarely within its area of expertise and was entitled to deference under the reasonableness standard of review. The court found the Tribunal’s decision rational, intelligible, and consistent with governing legal principles. It further concluded that procedural fairness was not breached, as the process allowed for full written submissions and an oral hearing was neither requested nor required. The court also dismissed the bias claim as unsubstantiated.

Outcome

The Divisional Court dismissed the judicial review application. It found no jurisdictional error, no procedural unfairness, and no unreasonable findings by the HRTO. The court ordered Oulds to pay $3,000 in costs to Bluewater Health and associated respondents, and $3,000 to her former union.

Conclusion

This case confirms the HRTO’s authority to assess whether a belief system meets the legal definition of creed and reinforces the need for claimants to present a structured and comprehensive belief system, not just personal opposition to a policy. It also highlights the courts’ continued deference to specialized human rights tribunals on interpretive matters within their mandate.

Rhonda Oulds
Attorney General of Ontario
Lawyer(s)

Sean Kissick

Human Rights Tribunal of Ontario
Bluewater Health
The Office of Ontario’s Chief Medical Officer of Health
Law Firm / Organization
Unrepresented
Kieran Moore
Law Firm / Organization
Unrepresented
David Shepherd
Colleen Cook
Denice Ghanam
Service Employees International Union
Law Firm / Organization
CaleyWray Lawyers
Lawyer(s)

Sukmani Virdi

Ontario Superior Court of Justice - Divisional Court
DC-24-00000008-0000
Labour & Employment Law
Not specified/Unspecified
Respondent