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Services immobiliers Gestram inc. (Sotheby's International Realty Quebec) v. Charlebois

Executive Summary: Key Legal and Evidentiary Issues

  • Interpretation of clause 12.1 of the December 2019 promise to purchase, particularly whether the 120-day period was absolute or extended by the automatic 30-day renewals while municipal approvals and expert reports were pending.
  • Proof that the buyer (9367-4752 Québec inc.) diligently pursued zoning and environmental steps so as to benefit from the rolling extension mechanism rather than allowing the promise to lapse.
  • Examination of whether the seller (Normand Charlebois) and his spouse obstructed the environmental assessment by delaying access and restricting inspection, thereby preventing the free execution of the contract.
  • Assessment of the alleged agreement to amend clause 12.1 by fixing 30 November 2020 as a final deadline and whether any such deadline, if binding, was rendered impossible by the seller’s own conduct.
  • Determination that the conditions of the promise to purchase were satisfied on 9 December 2020, activating the brokers’ right to remuneration under the exclusive brokerage contract.
  • Calculation of the 5% commission on the eventual $1,350,000 sale price and confirmation that later private arrangements between buyer and seller could not extinguish the brokerages’ accrued right to their commission.

Facts and contractual background

Services Immobiliers Gestram inc., operating as Sotheby’s International Realty Quebec, and Groupe Sutton-Distinction inc. are licensed real estate agencies. Normand Charlebois owned a property in Coteau-du-Lac that a numbered company, 9367-4752 Québec inc. (controlled by Marc-Antoine Ross), sought to purchase for a residential development. On 28 November 2019, Charlebois and Gestram signed an exclusive brokerage contract expiring 31 December 2019. It provided for a 5% commission on the sale price, with 2.5% to be shared with any collaborating agency such as Sutton.
On 18 December 2019, within the term of this brokerage contract, Charlebois accepted a promise to purchase from 9367 for $1,000,000. The promise (promesse d’achat) contained a key suspensive condition in clause 12.1: the City of Coteau-du-Lac had to approve the intended residential project. Clause 12.1 obliged the purchaser to make good-faith efforts, at its own cost, to obtain municipal approval and to notify the seller in writing within 120 days whether the condition was satisfied or waived, failing which the promise would become null. A further paragraph, however, gave the purchaser automatic 30-day extensions, renewable as long as it remained “en attente de documents et/ou expertise et/ou décision de la municipalité,” until the required documents or expert reports were obtained; the promise would then become null only if the seller received notice accompanied by a document or report revealing a problem.
9367 filed a zoning-change request in April 2020 to allow a mix of semi-detached and single-family homes. The City followed the standard legal process for such changes, but citizen opposition led the council on 13 October 2020 to remove the draft by-law from its agenda. There was no formal resolution rejecting 9367’s project. Subsequently, 9367 reworked its plan so it complied with existing zoning, needing only minor variances and an environmental soil analysis as a final step. Sampling took place on 28 November 2020 and the expert report was completed on 9 December 2020, the same day 9367 notified Charlebois that the condition was fulfilled.
Relations between the parties had deteriorated by late 2020. Charlebois and his spouse, Ms. Daoust, believed the market had risen sharply due to COVID-19 and that the $1,000,000 price was now too low. Ms. Daoust told Gestram’s broker she no longer wished to sell to Ross on those terms and later indicated she wanted at least $1,250,000. Meanwhile, there were exchanges between lawyers about fixing 30 November 2020 as a firm outside date for the condition. Counsel for 9367 initially proposed that date “sans admission,” and counsel for Charlebois replied accepting it but adding some technical modifications; the buyer never signed the prepared addendum.
Around the same time, the environmental inspection was repeatedly delayed. Although Ms. Daoust knew an expert would attend on 5 November 2020, she refused the appointment citing a medical engagement and later denied access to the basement, permitting only an external inspection. Multiple dates were proposed through counsel before full access and sampling were finally allowed on 28 November 2020, leaving almost no time to obtain a report by 30 November.
On 9 December 2020, after receiving the environmental report, 9367 advised that the condition was satisfied. Charlebois refused to complete the transaction, claiming the promise had lapsed. 9367 then sued for specific performance on 17 December 2020. That action was settled on 25 November 2021: 9367 agreed to discontinue its claim, and the parties signed a new promise to purchase at a much higher price of $1,350,000. On 9 December 2021, the property was sold by notarial deed to Le 385 inc., a company designated by 9367, for that price. At that time no brokerage contract was in force, and the parties privately agreed that, if Gestram later claimed a commission under the 2019 arrangements, they would contest it and Charlebois would bear any resulting payment. Gestram was not informed of this settlement or the new transaction, but discovered the 2021 sale and in February 2022 demanded from Charlebois a 5% commission on the $1,350,000 price, totalling $77,608.13 including taxes, to be shared with Sutton under their agreement. Charlebois refused, arguing that the 2019 promise had become null by April, October, or at latest 30 November 2020.

Issues and legal analysis

The Court of Québec, Civil Division (Launay, J.C.Q.), had to decide whether Gestram and Sutton were entitled to a commission under the exclusive brokerage contract, and if so, for what amount. Applying articles 2803 and 2804 of the Civil Code of Québec, the court reminded that the brokerages, as plaintiffs, bore the burden of proving their rights on a balance of probabilities.
The court framed four key questions. First, did the promise to purchase become null and void on 18 April 2020 because the buyer had not provided written notice within the initial 120-day period? Second, if not, did 9367 benefit from the automatic 30-day extensions, and up to what date? Third, was there a binding agreement between 9367 and Charlebois to amend clause 12.1 by setting 30 November 2020 as a firm deadline, and if so, did Charlebois prevent the condition’s fulfilment? Fourth, assuming commission was owed under article 7 of the brokerage contract, what was the proper quantum?

Clause 12.1 and the duration of the suspensive condition

On the seller’s main argument, the court rejected the idea that the promise had lapsed automatically on 18 April 2020. Clause 12.1, read as a whole, was not ambiguous. The first paragraph created a duty for the buyer to undertake all necessary steps with the City in good faith. The second paragraph established the basic 120-day notification scheme and a default rule of nullity in the absence of notice. The third paragraph, however, expressly carved out an exception, giving the buyer rolling 30-day extensions while it remained in a state of waiting for municipal decisions, documents, or expert reports, “jusqu’à l’obtention” of the needed material. Nullity was linked instead to the seller’s receipt of an adverse document or report.
The judge noted that although this extension mechanism could, in some circumstances, mean a relatively long condition period, Charlebois had agreed to it and had not negotiated any absolute cut-off date. The extension was not limitless because it depended on ongoing diligence and on pending municipal or expert processes; if the buyer stopped acting or was no longer waiting on the authorities, it could lose the benefit of renewal.
Looking at the facts, the court found that 9367 had diligently pursued its zoning amendment and, after political opposition arose, had adjusted the project to fit within existing zoning, then pursued the environmental study needed for final municipal approval. The City’s planning director confirmed there had been no formal council decision rejecting the project when the draft by-law was removed from the agenda on 13 October 2020. Thus, the promise to purchase was still valid on that date, and 9367 continued to fall within the extension segment of clause 12.1 while it worked through the revised approvals and environmental review.
The last significant step was the environmental assessment. Due to delays linked in part to the seller’s conduct, sampling occurred on 28 November 2020 and the report issued on 9 December 2020. That same day, 9367 notified the seller in writing that the condition was satisfied. The court concluded that the extended period under clause 12.1 ran until 9 December 2020, when the suspensive condition was finally fulfilled.

Alleged 30 November deadline and seller’s obstruction

Regarding the alleged amendment fixing 30 November 2020 as a firm deadline, the court acknowledged the documentary trail: a proposal by 9367’s lawyer, an acceptance with modifications by the seller’s lawyer, and an addendum drafted and signed by Charlebois alone. However, 9367 never signed the addendum or clearly accepted the seller’s adjusted terms. The court nonetheless reasoned that, even if one assumed such a deadline was binding, Charlebois could not invoke it to defeat the brokers’ claim because his own conduct had made compliance impossible.
In particular, the court found that the seller and Ms. Daoust had unduly delayed and obstructed the environmental inspection. Despite knowing that this analysis was crucial and time-sensitive, they initially refused a scheduled visit, then denied basement access, and generally failed to act with the diligence required of contracting parties. The result was that the expert could not perform full sampling until 28 November 2020, leaving no realistic prospect of a report by 30 November. The judge viewed this behaviour as reflecting a desire to escape the original deal and the brokerage obligations, especially in light of the concurrent evidence that the seller wanted a much higher price due to market conditions.
This pattern of obstruction was central to the court’s application of article 7 of the brokerage contract, which provided that commission would still be due if the seller voluntarily prevented the sale or impeded the free execution of the contract. The court found that the seller’s conduct fell squarely within this exception.

Brokerage commission entitlement and outcome

The court then applied the criteria from article 7 of the brokerage contract and the case law on broker remuneration. There was a valid exclusive brokerage contract between Gestram and Charlebois in November–December 2019, and Gestram had fulfilled its obligations. The December 2019 promise to purchase was accepted during the brokerage term, and, as the court found, its key condition under clause 12.1 was fulfilled on 9 December 2020 when the environmental study was completed and the buyer gave written notice.
Even if one accepted the seller’s theory of a 30 November deadline, the court held that the seller himself had prevented the condition from being met within that timeframe by obstructing the environmental inspection. In either scenario—condition fulfilled in December, or fulfilment wrongfully prevented at the end of November—the contractual prerequisites for broker remuneration were satisfied under article 7: either the conditions precedent were met, or their accomplishment was thwarted by the seller’s fault.
The subsequent settlement of the specific performance action in late 2021 and the new promise to purchase at $1,350,000, leading to a notarial sale at that price to a company designated by 9367, could not extinguish the brokerages’ rights. The parties’ private agreement to contest any commission claim and to allocate responsibility for payment between themselves did not bind Gestram or Sutton or undo the rights that had already crystallized under the earlier brokerage and promise to purchase.
Regarding quantum, the brokerage contract granted a 5% commission on “le prix fixé pour la vente.” The sale price in the 2021 deed was $1,350,000. The commission was therefore $67,500, to which GST and QST were added, yielding a total of $77,608.13, to be split equally between Gestram and Sutton under their collaboration arrangement. Because a February 2022 demand letter had been sent to an old address and never received, the court ordered that interest at the legal rate and the additional indemnity under article 1619 C.c.Q. would run from 8 February 2023, the date the originating application was served. It also ordered the seller to pay the court costs, though the judgment did not specify the exact amounts of interest, indemnity, or costs, leaving them to be calculated and taxed in the usual way.
In the result, the Court of Québec partially allowed the claim, holding for the plaintiffs Services Immobiliers Gestram inc. and Groupe Sutton-Distinction inc. and condemning the defendant Normand Charlebois to pay them $77,608.13 in commission (including taxes), plus legal interest and the statutory additional indemnity from 8 February 2023, along with taxable judicial costs whose precise dollar value was not determined in the judgment.

Services Immobiliers Gestram Inc. Faisant Affaire Sous La Raison Sociale De Sotheby’s International Realty Quebec
Law Firm / Organization
CCAC - SORECONI
Lawyer(s)

James R. Nazem

Groupe Sutton-Distinction Inc.
Law Firm / Organization
CCAC - SORECONI
Lawyer(s)

James R. Nazem

Normand Charlebois
Law Firm / Organization
Crochetière Pétrin
Lawyer(s)

Cathy Dicaire

Court of Quebec
500-22-276403-238
Real estate
$ 77,608
Plaintiff