Background: Dwight Creelman, a self-represented inmate, sought judicial review regarding the denial of his grievance about the deduction of administrative costs associated with the Inmate Telephone System (ITS) provided by the Correctional Service of Canada (CSC).

Issues: The main issues were the validity of the ITS deduction and the fairness of the grievance process.

Findings:

• The ITS deduction was deemed legal and authorized by legislation.
• The deduction was based on access to telephone services, not usage.
• The Assistant Commissioner found no undue interference with Creelman's basic needs or his ability to prepare for release.
• The court agreed with these findings and concluded that the process was procedurally fair.

Outcome: The application for judicial review was dismissed without costs. The court upheld the Assistant Commissioner's decision and found no breach of procedural fairness.